The outbreak of the global COVID-19 pandemic has brought its share of challenges as large companies, small businesses, and individuals continue to readjust under growing uncertainty between shortages of consumer staples, domestic and international supply chains being compromised, and the adoption of new practices to best ensure cost savings, inventory carryover minimization, and product differentiation. Our consumer goods manufacturing customer needed to capitalize on the new business opportunities provided from COVID-19.
The MetaExpert coached our customer to read just their product mix, a 5-month, part-time engagement helping departments that traditionally manufactured wholesale and retail products for the construction, home/office, and transportation sectors transition to new demand scheduling processes while concurrently adding lines of personal protection equipment (PPE) that are now seen in schools and retail centers
The MetaExpert™ started immediately advising these departments and established a necessary cross-departmental collaboration platform for their initial and ongoing improvements to further optimize their sales, inventory, and operations planning (SIOP) including:
The departments became more adept, accurate, and efficient in accommodating their customers through the increased communication between all departments as they deployed new SOPs from the coaching and mentoring by our MetaExpert™.
Outside the lean procedures used to eliminate costs from inventory carry-over and non-selling products after the start of the pandemic, the MetaExpert™ completed the 5-month consultation successfully ensuring the client could undertake the same ongoing OpEx and SIOP procedures autonomously.
Client Skills Required: OpEx understanding and deployment, SOP (standard operation procedure) development, lean, root cause analysis, value stream mapping, waste walks, program management, cross-functional team leadership, KPI development, stakeholder collaboration, Agile process management, JIT procurement, SIOP implementation, OTIF methods
Contract Length: 5 months
Support by MetaOps™, Inc.: OpEx mentoring and coaching
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