Wayne Olson

April 5, 2022
Voice of the Customer - Getting it Right

Like you, I wear many hats both at work and at home.  Around the household, one of my hats is […]

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May 25, 2021
Same Circus, Different Clowns

Once upon a time, I attended a training session that my company had arranged for all managers at its various […]

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February 11, 2021
Building The Right Team

It’s a new year, your company has new priorities, and it’s time to get to work on new improvement initiatives.  […]

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December 18, 2020
Functional Leadership in the Workplace

One day a long time ago, the HR leader of my company summoned me and informed me that I needed […]

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September 17, 2020
No More Monkey Business: How to Avoid Unwanted Tasks

I’ve been susceptible to collecting monkeys throughout my career.  What’s a monkey?  It’s an action assigned to someone else that […]

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August 21, 2020
High Velocity Decision Making

I’ve previously written about the need for accountability and the goal of pushing decisions throughout an organization to the appropriate […]

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July 10, 2020
Create Efficiency at Work

How’s it going with getting things done these days?  Fewer people due to layoffs and furloughs, reduced hours, but the […]

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June 13, 2020
Plant a Tree to Grow Empowerment & Accountability

I know that look.  Something went Kabloo-ey and I’m going to hear about it. One of my direct report managers […]

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May 14, 2020
How to Lead from a Distance

With our lives - business and personal – having been thrown into disarray, setting priorities, and defining what’s truly important […]

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