Turning a Struggling Assembly Line into a Profit Generator

• Gained the trust of hourly employees by spending time on the floor, listening to concerns, and addressing issues, regardless of their direct impact on the problem.
• Held team meetings to understand and document concerns, encouraging management to address these issues promptly.
• Introduced Pareto charts and root cause analysis to identify and reduce key sources of rejects and scrap.
• Ensured management presence on the floor, established clear goals, and trained supervisors to hold teams accountable.
• Focused on scrap causes, reduced supply chain inefficiencies, and implemented systematic data collection.

By addressing workforce morale, introducing structure problem-solving, and driving management accountability, MetaExpert Scott transformed a struggling assembly line into a high-performing operation. This case demonstrates the value of combining technical expertise with empathetic leadership.

MetaExpert skills needed:

• Operational Excellence
• Lean Management
• PDCA Problem Solving
• Team Building

Contract Length: 5 months