Home » Problem Solved » MetaExpert Kellen Crushes Cross-Functional Disconnect and Order-to-Delivery (OTD) Improvement

MetaExpert Kellen Crushes Cross-Functional Disconnect and Order-to-Delivery (OTD) Improvement

Situation

MetaExpert Kellen was brought on board to lead a study that focused on lean policy deployment and order-to-delivery (OTD) improvement. According to MetaExpert Kellen, current state analysis determined that there was:

no visual management
no leader standard work
no cross-functional communication or collaboration
no daily metrics tracked or reviewed
no daily structured problem solving
no cross-functional training or knowledge understanding across departments or production floor processing capabilities

In addition, product sales had increased by 35% with no capacity planning or production availability preparation.

Actions

MetaExpert Kellen leveraged his expertise in process improvement strategies to get the company back on track. He was able to:

achieve lean policy deployment implementation,
complete and develop cross-functional training
Develop and utilize plant capacity model to align sales team with operations available capacity and capabilities
develop and improve router instructions for the scheduler to properly utilize plant equipment capabilities and capacity

Results

MetaExpert Kellen’s know-how and hard work have set the company up to see OTD improvements of 100% with an increase from 45% to 90% with just 4 months.

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Address

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10343 RS Avenue
Mattawan, MI 49071

Canadian Address:
168 Beaconsfield Blvd, Beaconsfield,
QC H9W 4A1

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Circunvalación Sur 115A, Int. 6, Las Fuentes
Zapopan, Jalisco, Mexico, 45070

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