MetaExpert Jeffery was brought on board to help a company suffering from a consistently high cost of operations, a severe lack of efficiencies and to help the company achieve a reduction of overall billings in accessories. He determined that frontline challenges were present in the following areas:
Jeffrey studied and recognized deficiencies in the company’s overall policies. He determined that the best way forward was to rewrite the policies and train from the bottom up. He then measured the results and recommended increased accountability among employees. Jeffery’s overhaul of the company’s policies and training program improved the human capital issues the company was facing. He also measured key performance indicators (KPI) and established new KPI to focus on stronger financial returns. Jeffery requested an audit by an independent entity to review all data transmissions and successfully identified the billing errors.
As a result of Jeffery’s expertise in process improvement, understanding of cash management, balance sheet, accrual logging, and P&L management, communication, training and redefining needs, and vision to accomplish tasks, the company saw the following results:
In the six months that MetaExpert Jeffrey worked with the company, his efforts yielded a sizeable return on investment. Erroneous billings were improved by 12%, cash burn was significantly reduced, and he saw the company’s EBITDA improve by 8%.
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