Consumer Products & Health Care Distribution Center

A Retail Distribution Center’s Adoption of OpEx Results in a 28% Productivity Increase in Four Months

A publicly-traded online retailer of health and beauty products needed to increase the productivity of their 400-plus distribution center employees while improving customer service and quality. MetaOps’ MetaExpert™ delivered a team-based training and mentoring solution focused on reducing error rates and costs per order, and improving process efficiency so the distributor center could markedly improve profitability.