See How MetaExpert Charlie Achieved an 11x Increase in ROI

August 18, 2020

Situation

A Halloween apparel company needed help in implementing cost improvements within their supply chain operations. The company manufactures and ships over 90% of their Halloween costumes in Big Box retail stores. They needed to improve cost and time within their operations from factory to customer delivery. The area that needed the most help was ensuring compliance with OTIF (On Time In Full) orders. 

MetaExpert Charlie streamlined the supply chain

Actions: 

MetaExpert Charlie was brought in to access the situation. He collaborated with the buying department, logistics, IT, 3PL, and warehouse operations to review the current operations. Charlie conducted working visits to the 3PL and warehouse operations to experience the process first hand and interact with floor employees and managers. MetaExpert Charlie created a detailed supply chain management workflow diagram to illustrate the current operations. 

The work-flow displayed the areas where current improvements could be implemented, and how each improvement would affect the overall customer service and supply chain process. 

Results: 

  1. Reduced factory documentation errors from 60+% to under 5%.
  2. Improved flow of data from factory to customer’s 3PL to provide better visibility of inbound goods.
  3. Increased the number of locations in the warehouse by 35% with “rightsizing” locations.
  4. Improved productivity in the warehouse by 27%.
  5. Dedicated picking area for piece pick goods.
  6. Providing daily reports to receiving dock of warehouse empty locations.
  7. Improvement in WMS and rack location labels to provide better details for locations.
  8. Implementation of Inventory Control processes.
  9. Cycle counting of locations once empty to verify WMS matches actual location inventory.
  10. Removal of SLOB (Slow-moving and Obsolete) inventory.
  11. Improvements to warehouse-to-warehouse transfer process and receiving.
  12. 18% small package savings by adding customer shipments to warehouse transfer trailers.
  13. Achieved a 99+% OTIF score avoiding a potential $1.2M in chargebacks.
  14. Implementation of scorecards for factories, carriers, and 3PLs along with KPIs within warehouse operations.

ROI: 

By enhancing the supply chain mapping, MetaExpert Charlie was able to implement inventory control skills that increased the ROI by 11 times and achieved a 23% OTIF improvement in the first 4 months.

Cara Chatellier

Cara Chatellier is a digital marketing strategist & content writer. She lives in the Boston area and has worked with MetaExperts since October 2018. She loves travel, wine tastings, and podcasts.

Recent Posts

November 18, 2021
5 Reasons Why Your Organization Should Embrace Digital Transformation

Digital transformation at the enterprise level is the dance between the art of the practical and the possible. It's best approached with a hands-on strategy in helping organizations come up with what they can do at present to attain their goals.  Digital transformation is a whole set of different tools, applications, and technologies that businesses […]

Read More
November 17, 2021
5 Reasons Why Organizations Find It Hard to Go Digital

Until 2021, only 15 percent of organizations had prioritized digital transformation, according to Forrester. These are low numbers, given that most companies and businesses were forced to shift online due to the pandemic. The remaining 85 percent of organizations are working extra hard to keep up with the numerous digital transitions, with little effect. Is […]

Read More
November 16, 2021
Operational Excellence: 3 Proven Ideas that Will Transform Your Operations

Your manufacturing business continually strives to maintain profitability, stay ahead of the competition, and keep pace with technological changes. In addition, achieving and maintaining operational excellence is a significant goal of your company's success. Undoubtedly, this has proven to be a challenge amid a global pandemic as supply chain delays, increased costs, and staffing shortages […]

Read More

Industry Experience

Aerospace
Chemical
Computer/Software
Construction
Consumer Goods
Defense
Energy
Entertainment
Financial Services
Food
Health care
Information Services
Insurance & Retirement
Manufacturing
Automotive
Complex Manufacturing
Media
Pharmaceutical
Pulp and paper
Retail
Steel
Telecommunications
MetaExperts™ a Division of MetaOps
MetaOps Logo Reversed Super Light

Contacts

10343 W RS Avenue, Mattawan, MI 49071, United States
734-425-1455
experts@metaexperts.com

©2021 All rights reserved, MetaOps, Inc.

Sitemap
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram