Category: Leadership

Once upon a time, I attended a training session that my company had arranged for all managers at its various sites.  The company made a smart decision to hire a third-party trainer, who traveled to each site in order to ensure consistency of the training and messaging.  While introducing herself at my session, our trainer […]

People don’t buy cars. They buy Nissan Altimas.  People don’t buy smartphones. They buy Apple iPhones.  People don’t buy shoes. They buy Nike Air Jordans.  People don’t buy products. They buy brands.  What Is a Brand? A brand distinguishes you from your competitors. It is your identity. It affects everything your organization does. It builds […]

It’s a new year, your company has new priorities, and it’s time to get to work on new improvement initiatives.  That means putting together new teams, sending out the invites, and holding kickoff meetings.  But have you ever noticed that in many of those meetings, it’s the same people sitting around the table?  In several […]

When was the last time you received some really good feedback? The kind that really resonates with you causing you to significantly shift your behaviors or actions? The kind that was so impactful you can look back on it and feel genuinely grateful to the person who had the courage to invest in your development […]

Digital Transformation has been a buzzword in the business lexicon for a number of years. In many organizations, very few people understood what it means or what it would look like once accomplished. Standing now at the other side of a 3 month lockdown due to pandemic and facing what could be another 6-12 months […]

I know that look.  Something went Kabloo-ey and I’m going to hear about it. One of my direct report managers is standing in my doorway; I swear I can see smoke coming out of her ears.  She scheduled a 2-hour kick-off meeting - starting in a few hours - for a very important initiative that […]

Don’t forget to check out 6 Ways to Transform Culture Part 1!  The difference between cultures that drain the energy from an organization and cultures which feed the energy and spirit of an organization can be what sets apart great organizations from average organizations. What’s the difference between these two types of organizations? What becomes […]

Have you ever worked in an organization or on a team that exhausted you? The kind of place that took every last ounce of energy from you at the end of the day? Left you feeling drained and spent? Conversely, have you ever worked in an organization or on a team that was exciting? The […]

With our lives - business and personal – having been thrown into disarray, setting priorities, and defining what’s truly important all of a sudden has a different feel to it.  Attributes that were rarely considered before – how the health of others impacts me, how my health affects them – are now front and center […]