Automotive

Reducing Customer Complaints & Improving Customer Retention in the Automotive Industry

A customer in the automotive industry had an excessive number of customer corrective actions at the customer assembly plant. There were 11 issues on one line and almost 80 corrective actions on another line. They did not have efficient processing or proper controls caused by the failure to follow the basic quality systems.

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Manufacturing Insights Magazine named MetaExperts one of 2020’s Top 10 Lean Manufacturing Solutions Provider

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