Executive Blog

Your Skills Are Who You Are
Neil Beyersdorf, a highly respected Quality/Risk/Change Management Consultant, Continuous Improvement Coach, and Operational Excellence Leader, shared this posted infographic on LinkedIn and I haven’t been able to stop thinking about what it means. It’s wildly exciting to me because the World Economic Forum classifies these human qualities, how we operate neurologically, as “job skills.“ Skills. I’m old enough to remember when job skills were documented in resumes by listing every task and tool performed and used on the job – from word processing applications (then called software) to people management capabilities. Later, it became permissible to list these performed tasks and utilized tools in groupings disassociated with any specific job. Regardless of presentation, skills were acquired in school and from on-the-job experience. Now, skills are our core human qualities, our fundamental individual cognitive and personality traits. Who we are. We augment their usefulness to others in professional environments with education,…
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Change Management Experts: Our Children!
Okay, so a few weeks ago I got all excited about the World Economic Forum’s report on the top 10 skills in 2020 vs. those in 2015. I wrote a cerebral and lofty blog about the future of our value to business being who we are, not what we know. That blog crashed and burned. I decided to lighten up and write a just-for-fun piece about the differences in communication styles between Boomers and Millennials and beyond. It was designed to be a game in which commenters created a sentence that would communicate equally to all generations. No one did. Undaunted, I am now looking at this screenshot and am absolutely wowed about resistance to change being futile. Especially when the catalysts for change are our kids! Who Ya Gonna Call? I used to call people I wanted to do business with intending to set up a meeting. I believed…
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Can you speak every generation's lingo?
I just read an insightful article about leadership communication that drew a number of useful conclusions about communication skill levels in the workplace, especially as they relate to choosing new hires. It hit me: how does leadership communicate equally well to teams whose members speak the diverse vernaculars developed over four generations? I’m a boomer. I’ve stopped using the word groovy, but I frequently date myself in a hot second saying “cool.” I read magazines, not posts and tweets, and I was expected to be able to — “Larry Crowne” style — wax poetic for four minutes on pop topics. Millenials, on the other hand, get 83% of their news from YouTube, 50% from Instagram, and after hiring someone on Upwork to do their homework, they invite someone over to “Netflix and chill” which does not mean movie watching and hanging out. Gen Xers, from the era of gettin’ jiggy…
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