Blog

Situation A government entity handling legal administrative affairs was experiencing a high amount of process latency admitting cases, their respective plaintiff and defendant team intake, and was internally experiencing a lack of interdepartmental communication leading to several departments working on particular stakeholder objectives at the same time resulting in respective process waste. Our MetaExpert worked […]

People don’t buy cars. They buy Nissan Altimas.  People don’t buy smartphones. They buy Apple iPhones.  People don’t buy shoes. They buy Nike Air Jordans.  People don’t buy products. They buy brands.  What Is a Brand? A brand distinguishes you from your competitors. It is your identity. It affects everything your organization does. It builds […]

It’s a new year, your company has new priorities, and it’s time to get to work on new improvement initiatives.  That means putting together new teams, sending out the invites, and holding kickoff meetings.  But have you ever noticed that in many of those meetings, it’s the same people sitting around the table?  In several […]

Situation A carpet manufacturer was receiving complaints from clients regarding changes in color. The manufacturer makes vinyl carpet for pontoon boats. They needed help finding out why the color change was taking place, and how to solve the problem. Actions: MetaExpert Richard was called to help test and analyze the uv stability of the fabrics. […]

Situation A business was experiencing a high percentage of past due invoices and needed help streamlining their workflow. With three different ERP systems, the business built up an accounts receivable backlog that included a high number of disputed invoices. The processes they were using were inefficient and resulted in collection disputes. Actions Implemented AR management […]

Social distancing, masks, contact tracing, close contacts, and quarantining are all new and frequent words in the manufacturer’s lexicon in the current pandemiconomy. COVID has presented a whole new way to work and interact with each other in the workplace. The novelty of a virtual workplace does not work in manufacturing. There is no way […]

A simple definition of resilience is the capacity to recover quickly from difficulties. The ability to bounce back. The pandemic has produced uncharted territory for many of us and challenged our coping skills. The good news is that if you are reading this, you are resilient! The bad news is that resilience is not a […]

One day a long time ago, the HR leader of my company summoned me and informed me that I needed to terminate a direct report due to a serious issue.  Based on the story I was told the situation seemed clear-cut, except for one problem: the behaviors described just didn’t fit with the person I […]

Fact is, COVID19 has totally changed the game in today’s labor market. With a large percentage of the workforce still on the brink of unemployment, health concerns more prevalent than ever, and child care concerns among the most significant barriers to people entering back into the workforce, today’s manufacturers are facing a harsh reality where […]