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A simple definition of resilience is the capacity to recover quickly from difficulties. The ability to bounce back. The pandemic has produced uncharted territory for many of us and challenged our coping skills. The good news is that if you are reading this, you are resilient! The bad news is that resilience is not a […]

One day a long time ago, the HR leader of my company summoned me and informed me that I needed to terminate a direct report due to a serious issue.  Based on the story I was told the situation seemed clear-cut, except for one problem: the behaviors described just didn’t fit with the person I […]

Fact is, COVID19 has totally changed the game in today’s labor market. With a large percentage of the workforce still on the brink of unemployment, health concerns more prevalent than ever, and child care concerns among the most significant barriers to people entering back into the workforce, today’s manufacturers are facing a harsh reality where […]

Situation A company was experiencing issues with defects coming off their assembly line. A total of 23% of products coming off the assembly line came with customer-relevant defects. The client needed help finding the source of these defects on the assembly line. Actions MetaExpert Eric was called in to help. He initiated a lean six […]

Situation An organization was experiencing little employee engagement and had issues with a healthy cultural environment. There was an “us against them” attitude between the workforce and management, resulting in labor unrest. The organization needed its community to work together as one. They needed someone to help sort this out so the focus could shift […]

Situation A carpet manufacturing company wanted to reduce its waste. The company makes its own colored yarn and had a problem with waste being produced from changing yarn colors. They needed to create a less expensive product with the same quality by reducing the waste associated with color changing. Actions: MetaExpert Richard was brought on […]

Situation A multi-billion-dollar machinery manufacturer was facing significant space constraints during peak business periods. The main distribution center’s limitations were negatively impacting on-time delivery, inventory accuracy, and overall profitability of the organization. The manufacturer needed help with employing improvements that would improve efficiency. These improvements are required to efficiently handle all portions of the business […]

How many times have you learned something new and within hours forgot it?  “If you don’t use it, you lose it.”   Hence, training must be delivered like a good inventory practice “Just in Time” of its use and application.   We do not always have the luxury of training reinforcement and application immediately following […]

Situation A telecommerce software company needed help with the implementation and infrastructure of a new software. They needed help because they were experiencing tough delivery and little transparency with their current implementation process. The organization was losing trust that this new software implementation was going to be successful, since a lot of time had passed […]