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MetaExpert Jeffrey Retrains Employees to Enhance EBITDA
Situation MetaExpert Jeffery was brought on board to help a company suffering from a consistently high cost of operations, a severe lack of efficiencies and to help the company achieve a reduction of overall billings in accessories. He determined that frontline challenges were present in the following areas: Human capital. Operational deficiencies. Working consistently across the network at each business unit.  Suffering bottom-line results and an overall reduction of EBITDA (earnings before interest, tax, depreciation, and amortization). Actions Jeffrey studied and recognized deficiencies in the company’s overall policies. He determined that the best way forward was to rewrite the policies and train from the bottom up. He then measured the results and recommended increased accountability among employees. Jeffery’s overhaul of the company’s policies and training program improved the human capital issues the company was facing. He also measured key performance indicators (KPI) and established new KPI to focus on stronger…
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MetaExpert Scott Assembles SME Super Team to Restore Pharmaceutical Shortage
Situation The sterile injectable manufacturing site of a multi-national pharmaceutical company experienced a sudden and unexpected increase in units with visible crystals. Despite the drug being on the FDA drug shortage list, manufacturing was temporarily halted. Sufficient determination of the root cause of the crystallization with proposed countermeasures was required to restart manufacturing. The company brought skilled MetaExpert Scott in to lead the charge.  Actions Sterile injectable crystallization is a niche technology that requires extensive expertise. MetaExpert Scott assembled a cross-functional Black Belt team which included operators, technicians, process engineers, and chemists. In close collaboration with his team of functional subject matter experts (SMEs), Scott developed and deployed a strategy to return the product to production and removal from the FDA drug shortage list. This was accomplished by: Investigating and responding to the manufacturing deviation  Identifying the root cause(s) of crystallization Evaluating the feasibility of product reformulation Under Scott’s leadership,…
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Situation A billion-dollar healthcare transportation company was seeking to improve its bottom line. They were looking for a MetaExpert to help them implement cost savings initiatives and also spearhead the centralization of real estate procurement. The MetaExpert charged with the task would be faced with working in a dynamic environment as a private equity firm supervised the initiative while management and strategic focus continued to change.  In order to be successful, the company knew they would need the help of an expert. One of our MetaExperts, Andy, answered the call. With his background in Real Estate, Procurement, Change Management, Human Resources, Standard Work Documentation, and WorkFlow Layout, Andy proved to be an invaluable asset to the healthcare transportation company.  Actions MetaExpert Andy guided the healthcare transportation organization to meet the challenge and make its real estate a corporate asset rather than a liability.  Andy led a collaborative team that included…
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Supply Chain Shipping MetaExperts
This post offers Part 2 of a two-part series about some anecdotal scenarios where some of the main principles of supply chain management are demonstrated. While real-life can be much more complicated than these anecdotal stories, the lessons are clear. Lesson 6: Bottlenecks exist, and they may cause supply chain issues through no fault of your own. In Part One, we discussed how clearing customs issues could create problems that can have solutions to avoiding bottlenecks at the border. But sometimes uncontrollable events can create a damaging bottleneck. Shipping requires various forms of transportation such as by sea, air, rail, and truck. Each of these forms regularly has accidents and breakdowns that-at the wrong time-can do some serious damage to the last mile effort. The supply manager can’t foresee any such events, but the time is approaching when new big data programs will help prognosticate accident probabilities, but before that…
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